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NHS Friends and Family Test (FFT)



Friends and Family Test results

The questions asked was;

“Overall, how was your experience of our service?”

has six possible response categories:

  • Very good,
  • good,
  • neither good nor poor,
  • poor,
  • very poor,
  • and don’t know

For the month of September 2026

95% of our respondents would recommend the service

2% would not recommend

1% don't know 

Comments resulting from FFT feedback

Easy to make appointments, fast call back. Doctor I saw listened to
My worries and was super helpful. 

 Appointment was on time . The nurse was professional and knowledgeable. I was in and out in a couple of minutes. Very good

Your staff are always helpful  and it is pleasure to be in a feel good Practice.

If you would like to feedback to the practice about your experience, please feel free to contact us by emailing your feedback to gp.n84005@nhs.net titling your email Friend and Family Test