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NHS Friends and Family Test (FFT)



Friends and Family Test results

Below are our Friends and Family Test (FFT) results from previous months.  As of December 2025 we have changed our provider and can now capture more responses.

The questions asked was;

“Overall, how was your experience of our service?”

has six possible response categories:

  • Very good,
  • good,
  • neither good nor poor,
  • poor,
  • very poor,
  • and don’t know

For the month of June 2026

89% of our respondents would recommend the service

4% would not recommend

1% don't know 

Comments resulting from FFT feedback

Efficient and quick response. Friendly staff

GP was very professional, understanding,  considerate and caring. He was very thorough and reassuring.

Lovely receptionist and nurse

As always I cannot fault the service.

If you would like to feedback to the practice about your experience, please feel free to contact us by emailing your feedback to gp.n84005@nhs.net titling your email Friend and Family Test