NHS Friends and Family Test (FFT)
Last Updated: Wednesday, 05 March 2025Friends and Family Test results
Below are our Friends and Family Test (FFT) results from previous months.
The questions asked was;
“Overall, how was your experience of our service?”
has six possible response categories:
- Very good,
- good,
- neither good nor poor,
- poor,
- very poor,
- and don’t know
For the month of February
95% of our respondents would recommend the service
3% would not recommend
2% does not know
| Responses | Feb | Jan | Dec | |
| 1 Very good | 126 | 133 | 121 | |
| 2 Good | 17 | 11 | 21 | |
| 3 Neither good nor poor | 1 | 4 | 3 | |
| 4 Poor | 2 | 0 | 1 | |
| 5 Very poor | 3 | 1 | 2 | |
| 6 Don’t know | 0 | 0 | 0 | |
| Total | 149 | 149 | 148 |
Comments resulting from FFT feedback
I was seen on time, dr already read through my notes and understood exactly what I needed. Prescription was given promptly
Great overall experience, friendly staff and very helpful Dr
The doctor was very helpful to me and gave me time to explain what was wrong and then gave me some solutions to follow.
Prompt appointment. Excellent doctor.
On time, courteous, efficient, professional
If you would like to feedback to the practice about your experience, please feel free to contact us by emailing your feedback to gp.n84005@nhs.net titling your email Friend and Family Test