NHS Friends and Family Test (FFT)
Last Updated: Wednesday, 05 February 2025Friends and Family Test results
Below are our Friends and Family Test (FFT) results from previous months.
The questions asked was;
“Overall, how was your experience of our service?”
has six possible response categories:
- Very good,
- good,
- neither good nor poor,
- poor,
- very poor,
- and don’t know
For the month of December
96% of our respondents would recommend the service
2% would not recommend
2% does not know
| Responses | Jan | Dec | Oct | |
| 1 Very good | 133 | 121 | 121 | |
| 2 Good | 11 | 21 | 12 | |
| 3 Neither good nor poor | 4 | 3 | 5 | |
| 4 Poor | 0 | 1 | 1 | |
| 5 Very poor | 1 | 2 | 1 | |
| 6 Don’t know | 0 | 0 | 0 | |
| Total | 149 | 148 | 140 |
Comments resulting from FFT feedback
It was very good it's 1st time I been there so that's why I give you top 3, thankyou
No waiting. Doctor listened to me and she was very clear in explaining everything
The nurse who attended my daughter was spectacular. Kind and patient and a great understanding of her autism
GP was lovely and understanding
Lovely lady on time great persona made me feel at ease straight away
If you would like to feedback to the practice about your experience, please feel free to contact us by emailing your feedback to gp.n84005@nhs.net titling your email Friend and Family Test