NHS Friends and Family Test (FFT)
Last Updated: Wednesday, 03 December 2025Friends and Family Test results
Below are our Friends and Family Test (FFT) results from previous months.
The questions asked was;
“Overall, how was your experience of our service?”
has six possible response categories:
- Very good,
- good,
- neither good nor poor,
- poor,
- very poor,
- and don’t know
For the month of November
93% of our respondents would recommend the service
5% would not recommend
2% don't know
| Responses | November | October | September | |
| 1 Very good | 117 | 131 | 123 | |
| 2 Good | 20 | 9 | 10 | |
| 3 Neither good nor poor | 2 | 2 | 6 | |
| 4 Poor | 4 | 6 | 3 | |
| 5 Very poor | 4 | 2 | 1 | |
| 6 Don’t know | 1 | 0 | 1 | |
| Total | 148 | 150 | 144 |
Comments resulting from FFT feedback
I have found the Practice to be highly proactive, in terms of getting in touch with me to follow up issues
I've struggled for a long time and have tried to engage with many professionals. Ive recently found it difficult to find someone who would listen to give me
confidence to express myself. Dr McGough did just that and have a little glimmer of hope which I appreciate greatly. Thank you
Doctor was very thorough, discussed my condition and booked future appointments
This was my first GP appt at this practice. Staff pleasant, appt on time and Dr O Hara was patient and thorough
Because of my experience with Dr. Speed. She is one of the best, if not the best GP (my opinion). She creates a safe environment with her friendly smiles
she has an accommodating spirit, very kind and would offer the most reassuring words. I would rate her 10/10. So 'YES', I'm very pleased with her services
If you would like to feedback to the practice about your experience, please feel free to contact us by emailing your feedback to gp.n84005@nhs.net titling your email Friend and Family Test