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NHS Friends and Family Test (FFT)



Friends and Family Test results

Below are our Friends and Family Test (FFT) results from previous months.  As of December 2024 we have changed our provider and can now capture more responses.

The questions asked was;

“Overall, how was your experience of our service?”

has six possible response categories:

  • Very good,
  • good,
  • neither good nor poor,
  • poor,
  • very poor,
  • and don’t know

For the month of May

89% of our respondents would recommend the service

5% would not recommend

3% don't know 

Comments resulting from FFT feedback

They always do their best for me. 

The practice is excellent.

As I keep saying you can't improve on Excellence.

 

If you would like to feedback to the practice about your experience, please feel free to contact us by emailing your feedback to gp.n84005@nhs.net titling your email Friend and Family Test